Privacy Policy

Last updated: September 2026

Adiib ("Adiib", "we", "us") respects your privacy and is committed to processing personal information responsibly.

This privacy policy explains what information we may collect when you visit adiib.art, place an order, contact us, or otherwise interact with our services, how this information may be used, and under what circumstances it may be shared.

1. Information we collect

Depending on how you interact with Adiib, we may collect information such as:

Information you provide

When you place an order or communicate with us, this may include:

• Full name;
• Billing and shipping address;
• Phone number;
• Email address;
• Order details;
• Shipping information;
• Customer service communications;
• Payment-related information required to process your transaction.

Payment information may be processed by third-party payment providers. Adiib does not intentionally retain full credit card information when such data is processed directly by the relevant payment provider.

Automatically collected information

When you browse adiib.art, certain technical information may be collected automatically, relating in particular to:

• Your browser;
• Device type;
• IP address;
• Time zone;
• Cookies and similar technologies;
• Pages or products viewed;
• Referring sites or search terms;
• Interaction with the Site.

2. How we use your information

We may use the information collected to:

• Process and fulfill your orders;
• Confirm orders and payments;
• Organize delivery;
• Provide shipping and tracking updates;
• Communicate with you regarding your purchases;
• Provide customer support;
• Prevent, detect, and investigate any fraudulent or abusive activity;
• Improve our site, products, services, and the customer experience;
• Understand how visitors interact with our site;
• Send promotional communications when permitted by law and as applicable;
• Provide customer service and order processing, including via SMS, WhatsApp, or similar services.

When third-party logistics or technology providers are required to fulfill an order, we may provide them with the information necessary to perform their services.

3. WhatsApp, SMS, and automated communications

To ensure efficient order confirmation and delivery service, Adiib may use third-party communication and automation technologies.

These services may be used to send transactional messages such as:

• Order confirmations;
• Delivery confirmations;
• Shipping updates;
• Tracking information;
• Customer service communications.

Marketing communications, if applicable, will be handled in accordance with applicable requirements and may include an opt-out option.

4. Cookies and tracking technologies

Adiib may use cookies, pixels, beacons, analytics tools, and similar technologies to operate the site, remember your preferences, understand site usage, measure advertising performance, and improve our services.

You can control or disable certain cookies through your browser settings. However, disabling certain technologies may affect the functionality of some parts of the site.

5. Information sharing

Adiib does not sell its customers' personal information.

We may share limited information with trusted service providers when necessary to operate our business, including:

• Payment providers;
• Delivery and logistics companies;
• Hosting and website providers;
• Analytics providers;
• Communication and messaging providers;
• Technology and automation providers.

Information may also be disclosed when required by applicable law, regulation, court order, or legal government request, or when reasonably necessary to protect Adiib, our customers, our users, or our legal rights.

6. Data security

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, loss, misuse, or disclosure.

7. Data retention

We retain information for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer service, accounting, legal and tax obligations, fraud prevention, and regulatory requirements.

The applicable retention period may vary depending on the nature of the information and the purpose for which it was collected.

8. Your rights

Depending on your country of residence and applicable law, you may have rights regarding your personal information, including the right to request access to, rectification of, update of, deletion of, restriction of, or objection to certain processing.

To submit a privacy-related request, contact:

adiib.art.support@gmail.com

We may need to verify your request before acting upon it, in order to protect our customers' information and prevent unauthorized requests.

General Terms and Conditions of Sale

Last updated: September 2026

These general terms and conditions of sale ("Terms") govern your use of adiib.art and purchases made through the Adiib online store.

By accessing our site, creating an order, or purchasing a product via the Site, you acknowledge that you have read and accepted these Terms as well as the policies incorporated therein.

1. About Adiib

Adiib is a brand specializing in carefully selected and crafted leather goods.

Throughout these Terms, the terms "Adiib", "we" and "our" refer to the operator of the site and the Adiib brand.

2. Use of the site

You agree to use adiib.art only for lawful purposes.

You must not use the site to:

• Violate any applicable laws or regulations;
• Attempt to gain unauthorized access to the Site or its systems;
• Interfere with the security or operation of the site;
• Misuse the information of others;
• Copy, reproduce, or exploit Adiib's content without authorization;
• Engage in fraudulent purchasing activities.

Adiib reserves the right to restrict or terminate access to the Site when reasonably necessary to protect the business, customers, or the integrity of the platform.

3. Products and product information

We make reasonable efforts to ensure the accuracy of the descriptions, photographs, prices, dimensions, and other information displayed on the Site.

However, product photographs may appear differently depending on the customer's screen, device, lighting conditions, and display settings.

Our products may also show natural variations resulting from the characteristics of genuine leather.

Variations in grain, texture, shade, and natural markings may therefore occur from one product to another. These variations are a natural characteristic of leather and not proof of a manufacturing defect.

4. Pricing and availability

Prices and product availability may change over time.

Adiib reserves the right to correct prices, descriptions, availability, or other errors on the site.

If an order is affected by a significant error, we may contact the customer to offer the available options, or cancel the affected order and issue the applicable refund.

5. Orders

Submitting an order constitutes an offer to purchase the selected products.

Adiib reserves the right to refuse, cancel, or limit an order when reasonably necessary, particularly in case of suspicion of fraud, inaccurate information, stock errors, pricing errors, or unusual purchasing activity.

For cash-on-delivery orders, order confirmation may be required before processing.

6. Intellectual property

All content appearing on adiib.art, including but not limited to:

• The name Adiib;
• The brand name in Arabic أديب;
• Logos and visual identity;
• Product photographs;
• Written texts and content;
• Graphics and illustrations;
• Site design;
• Product presentation;
• Original creations;

is the property of Adiib or is licensed to it, and is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, publish, sell, exploit, or commercially use Adiib's intellectual property without prior written authorization.

7. Third-party services

Adiib may use third-party providers for payment processing, delivery, analytics, communications, advertising, site operation, and other business operations.

Third-party services may have their own terms and privacy policies.

Adiib is not responsible for the independent policies, content, security practices, or availability of third-party sites or services, except to the extent required by applicable law.

8. Customer communications and feedback

If you voluntarily provide reviews, suggestions, ideas, photographs, or other content to Adiib, you authorize us to use this content for legitimate commercial purposes, to the extent permitted by law.

This provision shall not be construed as a transfer of any intellectual property that you legally own.

9. Limitation of liability

To the extent permitted by applicable law, Adiib shall not be held liable for losses resulting from circumstances reasonably beyond our control, including carrier delays, customs delays, technical failures, natural disasters, or other exceptional events.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

10. Governing law

These Terms are interpreted in accordance with the laws of the Kingdom of Morocco, subject to any mandatory consumer protection rights applicable to the customer.

Any dispute that cannot be resolved amicably shall be submitted to the competent courts, in accordance with applicable Moroccan law.

11. Changes to these Terms

Adiib may update these Terms from time to time to reflect changes in its services, policies, business practices, or legal requirements.

The updated version will be posted on the Site with a revised "Last updated" date.

12. Contact

For any questions regarding these Terms, please contact:

Adiib Customer Service
Email: adiib.art.support@gmail.com
Phone / WhatsApp: +212 7113838

By continuing to use adiib.art or placing an order after the publication of an updated version of these Terms, you acknowledge the updated Terms to the extent permitted by applicable law.